If Your Wii U Has Trouble Connecting to the Internet, You May Need to Enter Settings Manually

So I finally turned on my Wii U about two hours ago. GamePad works well, setting up systems takes awhile but is a snap. I was almost ready to start getting to the initial system update to unlock Miiverse, the eShop, Wii transfer, and so on, when the unthinkable happened – my Wii U wouldn’t connect to the Internet. It’d recognize my network, it’d recognize the system password… but it just couldn’t complete the connection.

If you’re having this problem, which would of course prevent you from accessing a number of the system’s core features, you likely just need to enter in your IP and DNS settings manually. If you need help, give Nintendo Customer Service a call! I’ll bring you more impressions of the system once I complete the system update and get into the games and features.

Find out the steps I had to take after the break.

1. Go into connection types and hit select the “manual configuration” option.
2. Input your network’s SSID and its correct security type (WEP, WPA, etc.) and enter your network password. Double-check to make sure it is correct.
3. Look up your IP address and DNS settings by using the “Run” tool (Windows 7), typing in “cmd,” and then typing in “ipconfig.”
4. Under your connection settings, choose IP settings and disable the automatic detection feature. You’ll then be able to enter in your IP address, subnet mask, and default gateway numbers. When entering in your IP address, make sure to include the decimal points, and add 10 to the last number (e.g. “” will be “”). Enter the subnet mask and default gateway numbers exactly as they appear in your cmd prompt.
5. After you have finished entering in IP information, enter in your DNS information. For the primary server, enter “” For the secondary server, enter “”
6. Make sure you’re not using a proxy and leave the MTU setting at its default setting.

If you need to use a different solution than the one I described above to get your Wii U connected, leave a comment so we can spread the word!